Terms & conditions
1) Quotes/Estimates -
Due to fluctuations with available, in-stock inventory and changes in garment cost, a quotation not accepted within seven (7) days is subject to review and should be considered void.
Estimates for printing are based on the customer supplying print ready artwork requiring no touch-ups. Additional time needed to make, prepare or convert artwork to print ready,
will be billed at our current, hourly rate of $50/hour (billed in 15 minute blocks), unless specified otherwise. Please see our File Prep guide, that breaks down the specifics of what we mean by print ready.
2) Invoices -
Due to the fluctuations and availability of garments/sizes specific to your job and to avoid potential delays, CorpoRAT Printshop requires invoices 100% paid in full, immediately on receipt, before any action is taken on all orders.
Garments will not be ordered and job will not be put into the print schedule until invoice has been paid.
If you have a hard deadline and invoice is not paid by time agreed upon to get materials here and printed in time to make your deadline, any expedited shipping costs will be covered at customers expense.
3) Scheduling/Turnaround Times -
The normal shop turnaround time is 10-14 business days from time invoice is paid in full. Any potential delays or scheduling conflicts will be addressed and arranged prior to customer payment.
Production schedules will be established and adhered to by customer and printer, provided that neither shall incur any liability or penalty delays due to weather, state of war, riot, civil disorder,
fire, accidents, action of government or civil authority and acts of God or other cause beyond the control of the customer or printer.
Rush Fees:
• 6 Business Days = 15%
5 Business Days = 20%
4 Business Days = 25%
3 Business Days = 35%
2 Business Days = 50%
1 Business Day = 75%
Same Day = 100%
4) Cancellations -
In the case of a customer order cancellation, and if CorpoRAT Printshop has already ordered garments or commenced working on the order, they shall be entitled to full reimbursement for any cost
already incurred, including penalties or any restocking charge that vendors or suppliers may charge them. This reimbursement shall be taken from the paid in full balance, before remainder is refunded to the customer.
5) Alterations and Add-Ons -
Any add-ons, before job your is in production are totally fine, but it will most likely delay your original in-hand date.
Any alterations or changes made to an order (including artwork, specs, details, etc.) represent work performed in addition to the original quote, scope or already approved job specification,
such as additional work, will be charged at the current rate and be supported with documentation upon request.
6) Art proofs -
Artwork and design proofs shall be submitted with original copy. Specific Pantone numbers must also be selected/identified in submitted artwork files prior to production.
If revised proofs are desired, customer approval will be requested. Printer regrets any error that may occur through production undetected, but cannot be held responsible for errors if the
artwork is printed per customer's OK or if changes are communicated verbally. No job will be started or scheduled until artwork and proofs are signed off by customer.
Printer shall not be responsible for errors if the customer has approved artwork and proofs.
7) Press Proofs -
Unless specifically provided in original printers quotation, press proofs will be charged at current hourly production rate. Customer must schedule and be available at the press during
press check. Any changes, corrections or lost press time due to the customers change of mind, tardiness, no show or delay will be charged
for at current hourly production rates.
8) Color variables -
Because of the differences in equipment, garments, inks, monitor calibrations, lighting conditions and other variables between color proofing and the production
pressroom operations, a reasonable variation in color between color proofs and the completed jobs will constitute acceptable delivery.
9) Dye lots -
Due to the practice of batch processing knitted goods when they are dyed by manufacturers, printer cannot guarantee consistency of
color of garments from dye lot to dye lot from one order to the next.
10) Substitutions -
Printer reserves the right to substitute material and garments of equal or better quality without notification, unless specified in advance and is previously agreed to in writing.
11) Overruns -
Overruns or under runs are not to exceed 10% on quantities ordered and or the percentage agreed upon over or under quantities ordered shall constitute acceptable delivery.
CorpoRAT Printshop will bill for actual quantity ordered. Replacements will be ordered and printed OR credit given, if production loss is responsible for any issues.
12) Garment Loss -
Any custom manufacturing and production involves material loss or margin of error and screen printing services are no exception. Occasionally, there is garments that don’t pass
my acceptable error threshold that are encountered during production. If garments are lost, you will be notified and reimbursed in full for any undelivered pieces from your order.
Because of this, some garments might be damaged in the printing process. When garments are lost, you will be notified and immediately refunded for the missing garment(s).
The following are the figures we use based off the different ink variables the shop uses:
Plastisol Printing: 1 Garment or 3% for Light fabrics, 5% for Dark fabrics (whichever is greater)
Water-Based Printing: 1 Garment or 4% (whichever is greater)
Discharge Printing: 1 Garment or 7% (whichever is greater)
13) Aftercare -
Printer shall disclaim any and all express or implied warranties of merchandise ability or warranty of fitness for a particular purpose. Although printer uses quality materials,
due to the wide variation in laundry and conditions and detergents, CorpoRAT Printshop does not guarantee against fading or shrinkage of garments during laundering.